Privacy policy


Last Updated: October 10th, 2026
Qbedding, Inc. (“Qbedding,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or shop at qbedding.com (the “Site”).
This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the choices and rights available to you.
By using our Site, you acknowledge the practices described in this Privacy Policy.

1.Information We Collect

We collect information that you provide directly to us, information generated automatically when you use our Site, and information we receive from third-party services that support our business.

Information You Provide to Us

Depending on how you interact with Qbedding, we may collect:
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account information
  • Order and purchase information
  • Product preferences and related information
  • Customer service communications
  • Information you provide when submitting a review
  • Information you provide when subscribing to email or SMS marketing
  • Information you provide when participating in promotions, surveys, or other programs
If you create a customer account, we may also maintain information associated with your account and purchase history.


Payment Information

When you make a purchase, payment information is processed through our payment providers and Shopify's payment infrastructure or other authorized payment providers.
Qbedding does not generally store your complete payment card number on our own systems. Payment information may be processed and stored by the applicable payment provider in accordance with its own privacy policy and security practices.

Device and Usage Information

When you visit or interact with our Site, certain information may be collected automatically, including:
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • General geographic information
  • Referring and exit pages
  • Pages and products viewed
  • Search terms
  • Shopping and browsing activity
  • Date and time of visits
  • Interactions with the Site
  • Other technical or usage information
We may collect this information through cookies, pixels, tags, web beacons, Shopify Pixels, log files, and similar technologies.

2.Cookies and Similar Technologies

Qbedding uses cookies and similar technologies to operate our Site, remember preferences, understand how visitors use our Site, improve website performance, and support advertising and marketing activities.
These technologies may include:
  • Essential cookies required for the Site to function
  • Functional cookies that remember preferences
  • Analytics technologies that help us understand website usage
  • Advertising and targeting technologies used to measure and personalize advertising
  • Cookies or technologies provided by third-party services integrated with our Site
Some cookies are placed by Qbedding, while others may be placed by third-party service providers.
You may be able to manage certain cookie preferences through your browser or our cookie preference tools, where available.
For more information, please see our Cookie Policy.

3.How We Use Your Information

We may use the information we collect for the following purposes:

To Process and Fulfill Orders

  • Process purchases and payments
  • Confirm and manage orders
  • Ship and deliver products
  • Provide order tracking
  • Process returns, refunds, and exchanges
  • Provide warranty and after-sales support

To Provide Customer Support

We may use your information to:
  • Respond to questions and requests
  • Communicate regarding your orders
  • Resolve product or delivery issues
  • Provide return and refund assistance
  • Maintain customer service records

To Manage Customer Accounts

If you create an account, we use your information to:
  • Maintain your account
  • Provide access to your order history
  • Manage account preferences
  • Support account-related requests

To Improve Our Website and Services

We may analyze website usage, product interactions, customer behavior, and purchasing patterns to:
  • Improve our website
  • Improve product pages and customer experience
  • Understand product preferences
  • Improve merchandising
  • Develop future products and services
  • Evaluate the effectiveness of our website and marketing activities

Marketing and Advertising

Where permitted by applicable law and in accordance with your preferences, we may use information to:
  • Send promotional emails or text messages
  • Provide information about products and offers
  • Measure advertising performance
  • Deliver or measure personalized advertising
  • Create or use advertising audiences
  • Conduct remarketing
  • Understand how customers interact with our advertising
We may work with advertising and analytics providers such as Google and Meta for these purposes.
You may opt out of certain marketing communications at any time by following the unsubscribe instructions included in our communications or using available privacy preference tools.

4.How We Share Your Information

We do not sell your personal information for money.
However, we may disclose or make certain personal information available to third parties when necessary to operate our business, provide services to you, or support our advertising and analytics activities.
These third parties may include the following categories:

E-commerce and Technology Providers

We use Shopify and related technology providers to operate our online store, manage customer accounts, process orders, and support website functionality.

Payment Providers

Payment information may be shared with payment processors and financial service providers necessary to complete your transaction.

CRM and Customer Service Providers

We may use customer relationship management and customer service platforms, including HubSpot, to manage customer information, communications, customer service interactions, and related business activities.

Shipping, Fulfillment and Logistics Providers

We may share information necessary to fulfill and deliver your order with shipping, fulfillment, logistics, and delivery providers.
This may include information such as:
  • Name
  • Shipping address
  • Phone number
  • Email address
  • Order information
  • Product and package information

Analytics Providers

We may use analytics services, including Google Analytics and similar technologies, to understand how visitors use our Site and to measure website and marketing performance.

Advertising and Marketing Partners

We may share or make certain information available to advertising and marketing partners, including Google and Meta, to:
  • Measure advertising performance
  • Deliver or measure advertising
  • Build or manage advertising audiences
  • Support remarketing
  • Understand customer interactions with advertisements
These activities may involve cookies, pixels, customer information, or other identifiers, subject to applicable law and your privacy choices.

Reviews and User-Generated Content

We may use third-party review platforms, such as Judge.me, to collect and display customer reviews and ratings.

Fraud Prevention and Security Providers

We may use third-party services to detect, prevent, and investigate fraudulent or unauthorized activity.

Other Service Providers

We may use additional third-party service providers that help us operate our website, marketing, customer service, analytics, fulfillment, security, and other business functions.
We require service providers to use personal information only as necessary to provide services to us and in accordance with applicable contractual and legal requirements.

5.Advertising and Targeted Advertising

Qbedding may use third-party advertising and analytics services, including Google and Meta, to understand how visitors interact with our Site and to measure and improve our advertising campaigns.
These services may use cookies, pixels, identifiers, or other technologies to:
  • Measure advertising effectiveness
  • Understand website interactions
  • Deliver relevant advertisements
  • Measure conversions
  • Support remarketing
  • Build or manage advertising audiences
Depending on applicable law, you may have the right to opt out of certain forms of targeted advertising or the sharing of information for cross-context behavioral advertising.
You may also manage certain advertising preferences through available platform or privacy controls.

6.Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
  • Know what personal information we collect and how it is used
  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to applicable exceptions
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising or sharing of personal information
  • Withdraw certain consents where applicable
  • Request information about how your personal information is disclosed
Certain rights are subject to applicable legal limitations and exceptions.
To submit a privacy request, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain requests in order to protect your personal information.
For California residents, additional rights may apply under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), where applicable.
Where required by applicable law, Qbedding will provide appropriate mechanisms for submitting privacy requests and managing applicable opt-out preferences.

7.Your Privacy Choices

You may have several choices regarding your information.

Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.
For SMS marketing, you may opt out by following the instructions included in the applicable SMS communication.
Please note that you may still receive transactional or service-related communications, such as order confirmations, shipping updates, and customer service messages.

Cookies and Tracking Technologies

You may manage certain cookie preferences through available cookie controls or your browser settings.
Please note that disabling certain cookies may affect the functionality of our Site.

Advertising Preferences

You may be able to manage personalized advertising preferences through Google, Meta, and other applicable advertising platforms.
Where required by applicable law, Qbedding will provide additional mechanisms to opt out of applicable targeted advertising or the sale or sharing of personal information.

8.Customer Reviews and User-Generated Content

If you submit a review, rating, photograph, or other content to Qbedding or through a third-party review platform, that content may be displayed on our website or used in our marketing materials, subject to the applicable terms and permissions.
Please avoid including sensitive personal information in publicly submitted content.

9.Data Retention

We retain personal information for as long as reasonably necessary to:
  • Provide products and services
  • Maintain customer and transaction records
  • Provide customer support
  • Fulfill legal and regulatory obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements
  • Support legitimate business purposes
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal or business requirements.

10.Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

11.Third-Party Websites and Services

Our Site may contain links to websites, applications, or services operated by third parties.
These third parties may have their own privacy policies and practices. Qbedding is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage you to review the privacy policies of any third-party services you use.

12.Children's Privacy

Our Site is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13.Do Not Track

Some web browsers may provide a “Do Not Track” signal.
Because there is currently no universally accepted standard for responding to Do Not Track signals, our Site may not respond to such signals unless required by applicable law.

14.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

15.Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Qbedding, Inc. PO BOX 737 Manhasset, NY 11030 United States
Email: contact@qbedding.com
For customer service inquiries, please contact:
Email: help@qbedding.com Phone: 866-530-7742