Terms of service

Last Updated: October 10th, 2026

Welcome to Qbedding. These Terms of Service (“Terms”) govern your access to and use of qbedding.com (the “Site”) and any purchases made through the Site.

By accessing or using the Site, placing an order, or otherwise interacting with our services, you agree to be bound by these Terms, together with our applicable policies, including our Privacy Policy, Cookies Policy, Shipping & Delivery Policy, and Return Policy.

If you do not agree with these Terms, please do not use the Site.

For more information, please see our Cookie Policy.

1.Use of Our Website

You may use this Site only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the Site for any unlawful or fraudulent purpose;
Attempt to gain unauthorized access to the Site or its systems;
Interfere with the operation or security of the Site;
Use automated systems, bots, crawlers, or other methods to collect or extract Site content without our prior written permission;
Reproduce, copy, distribute, or commercially exploit Site content without authorization;
Provide false, inaccurate, or misleading information when placing an order or creating an account.

We reserve the right to restrict or terminate access to the Site if we reasonably believe that a user has violated these Terms or is using the Site in a fraudulent, abusive, or unauthorized manner.

2.Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, materials, and other information displayed on the Site are accurate and up to date.

However, certain product characteristics may vary slightly due to:

Manufacturing processes;
Materials and natural variations;
Product updates or improvements;
Screen or device settings;
Photography and lighting conditions.

Colors displayed on your device may not exactly match the actual color of the product.

Product dimensions and specifications may also have reasonable manufacturing tolerances.

Qbedding reserves the right to update product information, specifications, materials, packaging, or availability when necessary, without prior notice.

Such changes will not affect an order that has already been accepted unless required by law or otherwise agreed with the customer.

3.Pricing and Availability

All prices displayed on the Site are in U.S. dollars unless otherwise stated.

While we make reasonable efforts to ensure that pricing information is accurate, errors may occasionally occur.

We reserve the right to correct pricing, product, or promotional errors at any time.

If an item is listed at an incorrect price due to a typographical error, system error, or other mistake, Qbedding reserves the right to:

Cancel the affected order;
Correct the price; or
Contact the customer before proceeding with the order.

If an order is canceled because of a pricing or system error, any payment collected for that order will be refunded to the original payment method.

Product availability may change without notice. Adding an item to your cart does not guarantee that the item will remain available until checkout or shipment.

4.Orders and Order Acceptance

When you place an order through the Site, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation email. This confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted or shipped.

Qbedding reserves the right to accept, limit, or cancel an order for reasons including, but not limited to:

Product availability;
Pricing or listing errors;
Suspected fraud or unauthorized activity;
Incorrect customer or shipping information;
Unusual or excessive purchasing activity;
Technical or system errors;
Other circumstances where fulfillment is not reasonably possible.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

We may also limit the quantity of products that can be purchased per customer, household, address, or order.

5.Payment

Payment must be successfully completed through the payment methods available at checkout.

By submitting payment information, you represent that:

You are authorized to use the payment method;
The information provided is accurate and complete;
The transaction is authorized by you.

Qbedding may use third-party payment processors to securely process payments.

We do not store complete payment card information on our own systems where payment processing is handled by third-party payment providers.

For more information about how personal and payment-related information is handled, please refer to our Privacy Policy.

6.Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

By placing an order, you acknowledge that delivery times may vary depending on factors including:

Shipping destination;
Carrier operations;
Weather;
Holidays;
Peak shipping periods;
Other circumstances outside Qbedding's reasonable control.

Qbedding is not responsible for delays caused by circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Additional charges may apply when an address needs to be corrected or a package requires special handling, where applicable.

For complete information regarding shipping rates, processing times, delivery, and address changes, please refer to our Shipping & Delivery Policy.

7.Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return Policy.

Our current online return policy generally provides a 30-day return window for eligible purchases made directly through qbedding.com.

Certain products or circumstances may be subject to different conditions, including products marked as Clearance or Final Sale.

Qbedding does not currently offer a direct online exchange process. Customers who wish to change the size, color, style, or product may generally need to return the original item and place a new order.

For complete information, please refer to our Return Policy.

8.Promotions, Discounts and Offers

From time to time, Qbedding may offer promotional codes, discounts, bundles, or other special offers.

Unless otherwise stated:

Promotional offers may be subject to specific terms and expiration dates;
Promotional codes may not be combined;
Certain products may be excluded from promotions;
Promotions may not be applied retroactively to previous purchases;
Qbedding reserves the right to modify or terminate a promotion at any time, subject to applicable law.

Specific promotional terms displayed at the time of the offer will apply where they differ from these general provisions.

9.Intellectual Property

All content available on the Site, including but not limited to:

Qbedding trademarks and logos;
Product names and descriptions;
Photography and visual assets;
Graphics and illustrations;
Videos;
Website design and layout;
Written content;
Product imagery;
Icons and other creative materials;

is owned by or licensed to Qbedding and is protected by applicable intellectual property laws.

You may access and use Site content solely for your personal, non-commercial use in connection with shopping on the Site.

You may not, without our prior written permission:

Copy or reproduce Site content;
Modify or create derivative works;
Republish or redistribute our content;
Use our content for commercial purposes;
Download or systematically collect Site materials;
Use Qbedding's trademarks or branding in a way that suggests unauthorized affiliation.

Unauthorized use of our intellectual property may result in legal action or other remedies available under applicable law.

10.User Content and Reviews

If you submit reviews, photographs, comments, feedback, or other content to Qbedding through the Site or other channels (“User Content”), you represent that you have the right to provide such content.

By submitting User Content, you grant Qbedding a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and publish that content in connection with our business, marketing, website, social media, or other promotional activities, subject to applicable law.

You should not submit content that:

Violates another person's rights;
Contains unlawful, misleading, or fraudulent information;
Contains confidential or sensitive personal information;
Infringes intellectual property rights;
Contains offensive or inappropriate material.

Qbedding reserves the right to remove User Content that violates these Terms or applicable law.

11.Third-Party Services and Links

The Site may contain links to or integrations with third-party websites, applications, services, or platforms.

These third-party services may include payment providers, analytics services, advertising platforms, shipping providers, review platforms, social media services, or other technology providers.

Qbedding does not control and is not responsible for the content, privacy practices, security, or availability of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

12.Website Availability

We make reasonable efforts to maintain the availability and functionality of the Site.

However, we do not guarantee that the Site will always be:

Available;
Uninterrupted;
Error-free;
Secure; or
Free from viruses or other harmful components.

The Site may occasionally be unavailable due to maintenance, technical issues, system updates, security incidents, or circumstances beyond our reasonable control.

13.Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis.

Qbedding makes no warranties, express or implied, regarding the Site or its availability, except where such warranties cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded under applicable law.

14.Limitation of Liability

To the fullest extent permitted by applicable law, Qbedding and its affiliates, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

Your use of or inability to use the Site;
Website interruptions or technical issues;
Delays caused by third-party service providers;
Unauthorized access or security incidents beyond our reasonable control;
Your use of products purchased through the Site, except to the extent liability cannot legally be excluded.

To the extent permitted by law, Qbedding's total liability arising from an order or transaction will not exceed the amount actually paid by you for the product giving rise to the claim.

This section should be reviewed by U.S. counsel before publication, particularly because enforceability of liability limitations may vary by state and by the nature of the claim.

15.Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Qbedding and its affiliates, officers, employees, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from:

Your violation of these Terms;
Your misuse of the Site;
Your violation of applicable law;
Your infringement of another party's rights;
Your User Content.

This provision does not apply to the extent that the claim results from Qbedding's own unlawful conduct or other circumstances where indemnification cannot legally be required.

16.Privacy

Your use of the Site is also subject to our Privacy Policy and Cookies Policy.

These policies explain how Qbedding collects, uses, stores, and shares personal information and how cookies and similar technologies are used on the Site.

By using the Site, you acknowledge that you have reviewed these policies.

17.Accounts

Certain features of the Site may allow you to create a customer account.

You are responsible for:

Providing accurate account information;
Maintaining the confidentiality of your login information;
Maintaining the security of your account;
Notifying us if you believe your account has been accessed without authorization.

You are responsible for activity conducted through your account, except where the activity resulted from circumstances outside your reasonable control.

Qbedding reserves the right to suspend or terminate accounts that violate these Terms or are associated with fraudulent, abusive, or unauthorized activity.

18.Prohibited Activities

You may not use the Site to:

Commit fraud or engage in unlawful activity;
Attempt to interfere with Site security;
Introduce malicious software or code;
Scrape or systematically collect Site content without authorization;
Impersonate another person or entity;
Use automated tools to place excessive or fraudulent orders;
Circumvent promotional restrictions;
Abuse return, refund, or promotional programs;
Otherwise interfere with the normal operation of the Site.

Qbedding reserves the right to investigate suspected violations and take appropriate action.

19.Governing Law

These Terms and your use of the Site will be governed by the laws of the State of New York, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Any dispute-resolution provisions, including the appropriate venue, jurisdiction, arbitration requirements, or class-action provisions, should be confirmed with Qbedding's legal counsel before publication.

20.Changes to These Terms

Qbedding may update or modify these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of the Site after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

21.Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

22.Entire Agreement

These Terms, together with the policies and documents expressly incorporated into them, constitute the agreement between you and Qbedding regarding your use of the Site and supersede prior agreements or understandings concerning the same subject matter, except where otherwise required by law.

23.Contact Us

If you have questions about these Terms or your use of the Site, please contact us:

Qbedding, Inc. PO BOX 737 Manhasset, NY 11030 United States

Email: help@qbedding.com Phone: 866-530-7742

Customer Support Hours: Monday–Thursday, 9:00 AM–4:00 PM EST